Our Return Policy
Every product you buy from KSG AMERICA, INC comes with a 30-day limited warranty. The warranty applies to products that have been confirmed as defective by KSG AMERICA, INC, which may be repaired or replaced (at our sole discretion).For assistance or to exchange a defective product, please email KSG AMERICA, INC customer support.
Please enter all details and submit the form.
How to apply RMA Request
Please send us your request after filling in the necessary information on the form on the left.
We will issue the RMA number after receiving your request.
Please send back the item to US with the RMA number.
The customers are to pay all the postage for sending and receiving the products for repair.